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4 VULCAN CLOSE, SANDHURST, BERKSHIRE, GU47 9DD
Telephone:
01252 447023 | 07770 471585

Customer reviews of Jancar Enterprises

At Jancar Enterprises we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Jancar Enterprises

Jancar Enterprises
5
4.9

Based on 41 customer reviews

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  • 5

    Buying used car.

    By Andy G on 03 July 2020 | Purchase not verified

    Just bought a car from Dan at jancar and part exchanged my old car. Got a very good deal on part ex. Excellent service, made the whole deal very easy and stress free. Would definitely deal with him again and recommend him to others. Thanks Dan.

    Reply from Jancar Enterprises on 03/07/20

    Thankyou for your kind review,It has always been my intention since founding the company many years ago to see that we get everything right..I insist on 100% customer satisfaction to every customer whether they spend £1000 or £25,000,we always try and go the extra mile and see that things are done in a professional,courteous manner and the details are key,we offer honest advice with detail and clarity,and just love happy smiling faces,Thankyou for coming to see us and don’t forget,should you have any issues or questions now and in the future please feel free to contact myself or one of the team,we are available 7 days a week to help! Dan


  • 5

    Good buying experience and aftersales

    By Paul R on 17 June 2020 | Purchase not verified

    I bought a car from Dan back in February, he was pleasant to deal with and gave a good all round service. More recently he's gone above and beyond. A couple of niggles have come to light after lockdown, which Dan has kindly sorted out efficiently and without hesitation, despite technically being outside of the warranty.

    Reply from Jancar Enterprises on 18/06/20

    Many thanks for your kind words,As I said at purchase,i began the company many years ago on the belief that we could do it better,better customer service,better communications and better if a problem was encountered,its a journey to me not just a sale,i believe that a bonafide issue shouldn't always be restricted by a warrnaty date and I like nothing better than to go the extra mile for my customers,it was my pleasure and we look forward to welcoming you back under the jancar umbrella in the future,do not hesitate to contact us should the need arise.


  • 5

    Great seller

    By Anthony H on 16 May 2020 | Purchase not verified

    Jancar Enterprises were available, knowledgeable and throughly pleasant throughout the transaction process. They showed us the car knowing that it wasn’t fully cleaned but promised to do so and followed up on all the items I asked of them. Definitely worth transacting with them again. I have utmost confidence in their guarantee and the cars they sell.

    Reply from Jancar Enterprises on 17/05/20

    Many thanks for your kind words,As I said when we met,i and all my team pride ourselves on our 100% customer satisfaction ethos,i founded and run the company in the belief that a used car purchase could and should be a less daunting process with a courteous,no pressure professional experience carried out with clarity and good grace,my customer service is paramount to me and I see the process as a journey not just a sale,should you require any assistance now or in the future please contact me or the team without hesitation,we are available 7 days to assist with any problems or questions you may have,thankyou for choosing Jancar and we look forward to welcoming you back in the future.


  • 5

    Good and fast service

    By Mario R on 13 May 2020 | Purchase not verified

    Good service and really fast. The car in good condition for 17 years.

    Reply from Jancar Enterprises on 14/05/20

    We are delighted you enjoyed the Jancar experience,we’ve perfected our customer service and eye for the details over many years and believe every customer,whether they spend £1000 or £25000 should receive clear professional and courteous service ..every time,Thankyou for your kind words ahd we look forward to welcoming you back under the Jancar umbrella again in the future,don’t hesitate to contact me or one of the team if you have any questions or issues.


  • 5

    Bmw 5 series

    By Dan C on 07 May 2020 | Purchase not verified

    Dan was fantastic from the get go, being a long distance buyer I had loads of questions, which Dan answered quickly and efficiently! He kindly picked me up from the train station and ran through the car with me.. exactly as described in our conversations. The after sales was fantastic too.. had a few niggles with the car ( unknown to Dan) but nevertheless he was quick to get them resolved! A great car bought from a great trader! Wouldn’t hesitate to recommend Dan and I’ll definitely contact him if I look to change cars!! (Although I plan on keeping the bmw for a while!!) thanks Dan, appreciate all you’ve done 👍

    Reply from Jancar Enterprises on 07/05/20

    Many thanks for your glowing review,It is and always has been mine and my teams goal to ensure we deliver 100% satisfaction with courtesy,honesty and full transparency,buying a car is a big step for some and we refuse to do the "Hard sell" believing our cars should sell themselves,we offer advice and help throughout the process and then our aftersales is really where we demand to excel,purchase being just the start of the journey,i founded Jancar many years ago in the belief I could improve greatly the reputation and level of service customers should expect,im delighted you are happy with your experience and look forward to welcoming you back in the future! Dan


  • 5

    Polite untill I phoned and wanted the car fixed

    By Aaron C on 17 March 2020 | Purchase not verified

    I bought a car from January it was fine at first then things started going wrong when contacting jancar they don't seem to want to do repairs and still won't

    Reply from Jancar Enterprises on 17/03/20

    ok...firstly,you were advised in febuary that you needed to replace the battery in your car as it had failed to start,you chose not to do this which is absolutely your decision,now 6 weeks later your car wont start and some half wit mechanic tells you it is because you need glow plugs,our technicians tested your glow plugs and also left the car overnight and hey presto...it started first time on a cold morning,YOU NEED A BATTERY! also,your warranty does not cover service or routine changeable items such as ball joints! AND YOUVE COVERED OVER 2000 MILES IN THE 13 YEAR OLD 116,000 MILE CITROEN and now expect us to pay for your service and wear and tear...NOT HAPPENING,and the way you have treated that car is disgusting! I wouldn't put my dog in there,it looks like you emptied your dustbin in to it and the outside is equally as bad so we don't think you have looked after the car in any way at all,we all have bills in life and that's just a fact of life,take some resposibility


  • 5

    A dealer you can trust

    By Mike M on 16 March 2020 | Purchase not verified

    Dan is an incredibly nice guy to deal with, I had read all the 5 star reviews which gave me confidence and they certainly back up the experience I had buying a ford focus with Dan, my new car runs great just as I hoped and expected. Trustworthy dealers are hard to find so i cant recomend Dan enough.

    Reply from Jancar Enterprises on 16/03/20

    Thankyou for your kind words,i founded Jancar many years ago with the firm belief we could supply people with quality cars and give a fair,honest and professional service with clarity,politeness and all round peace of mind,we strive to give 100% every time to all our customers,it was a pleasure meeting you and I look forward to welcoming you back under the Jancar umbrella in the future,please do not hesitate to contact us if we can be of any further assistance.


  • 5

    Renault clio

    By DEREK A on 08 March 2020 | Purchase not verified

    Bought a car off of Dan, lovely easy going seller, a pleasure to deal with and a pleasant transaction. Will save the company for future buys hopefully. Thankyou.

    Reply from Jancar Enterprises on 09/03/20

    Many thanks for you nice review,we strive to give 100% courteous no pressure professional service everytime,thankyou for choosing Jancar and we look forward to welcoming you back In the future,please feel free to contact us should you have any questions etc.


  • 5

    Good honest dealer

    By Matthew S on 07 March 2020 | Purchase not verified

    Really great experience buying from Jancar . Great communication & transparency from start to finish . Really happy with with car , price & service . Would definitely recommend & use again .

    Reply from Jancar Enterprises on 08/03/20

    many thanks for your kind words,it was a pleasure meeting you and supplying the BMW to you,we are delighted you love the car and as we said,please contact us anytime should you have any questions etc,I founded Jancar many years ago on the belief that fairness,honesty and clarity should always be our priority,along with good old fashioned customer service and no pressure sales,we pride ourselves on our 5*reputation and look forward to welcoming you back under the Jancar umbrella again in the future.


  • 5

    Top Service - Dan's the Man!

    By Faisal J on 27 February 2020 | Purchase not verified

    Great communication and excellent service. the car was just as advertised. Dan is an honest trader, pleasure to deal with and has been helpful even after the sale.

    Reply from Jancar Enterprises on 27/02/20

    Thankyou for your kind words,As I said when we met,my ethos and outlook has always and will always be to try and be just that bit better than some other dealers,i believe in you,the customer having exactly what you bought in the condition you expected and with the least hassle and fuss,we sell to 3rd generations locally and are so proud of that and our awards for outstanding dealer 2019,i founded the company many years ago with the intention of serving my customers in a polite,courteous,and professional manner,going the extra mile every time for every one regardless of their purchase budget.


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