Beautiful family car
By Leanne R on 05 February 2020
Bought several used cars in the past and always waiting for the hidden detail after purchase as there always is something, but we were pleasantly surpsied with Dan! Bought a lovely top spec Mondeo and felt very well looked after throughout and in post sale
Reply from Jancar Enterprises on 06/02/20
Many thanks for your kind words,As I told you at our first meeting,i founded Jancar many years ago having watched how some dealers treated customers after the sale and was determined to turn this around and demonstrate just how people should be treated,with honesty,clarity and decency,i will always strive to give 100% to all my customers at sale and long afterwards,its the only way to be and I am delighted you are enjoying your car,dont hesitate to call me for anything in the future.
Citroen Grand Picasso
By Carol Ann C on 21 January 2020
Great communication, keeping us updated throughout the process.
Reply from Jancar Enterprises on 22/01/20
Thankyou for your review,Here at Jancar we believe that communication and clarity are key in customer service and strive to be as open and up front as we can be,and when an issue does arise with a vehicle,as now,no matter how minor,we will always keep you abreast of the progress of the situation and have you back in your new car just as soon as we possibly can.I look forward to welcoming you back under the Jancar umbrella in the future and should you have any questions etc do not hesitate to contact me.
1st Class car buying experience
By Mark H on 01 January 2020
Dan was a star from start to finish. I initially emailed my interest in a vehicle and he replied promptly and in no way pressured a sale either. Once Finance was in place the whole process was trouble free. The vehicle had been MoT'd and Serviced (neither were due for at lest 3 months) and Dan had even put a few quid of fuel in the tank for me. Everything was no trouble and conducted politely, pr...
Reply from Jancar Enterprises on 02/01/20
Thankyou so much for your kind review,we were absolutely delighted not only to meet you both but to demonstrate just how much my customer service promise kicks in if you encounter a problem,as you did,not even new years day stops us being good to our word,we insist on 100% satisfaction no matter when or how it occurs and I know you were surprised to see us back at your house on new years day with your car all tip top and ready to go,i was just so glad to do it for you and the delighted look on both yours and your wifes face made it all woth while,we look forwards to welcoming you back to jancar in the future...Happy new year!!
By Mus K on 18 December 2019
Bought a Honda Civic after we got home noticed a horrible noise from the clutch. Trader promised to repair it no quibbles. After the initial repair the noise was better but still there. Trader asked me to bring the car to him and fixed the issue. I think Jancar is a honest trust worthy business. I would definitely recommend and use again myself.
Reply from Jancar Enterprises on 18/12/19
Thankyou for your kind words,when we supply a vehicle to our customers it is our priority to see they receive the product they bought and operating as it should,when the first repair only improved the squeaky clutch pedal I immediately authorised the second new component as this was the only route to take to give 100% satisfaction,which is what we are all about at Jancar,im so pleased we got there and you have a car you will love for many years to come.i look forward to welcoming you back to jancar in the future.
Decent car at a decent price.
By andrew C on 17 December 2019
I bought a nice car from Dan a couple of weeks ago, and like everyone else I found him to be a likeable, down to earth, decent guy. No hard sales pressure and very helpful, he is rightly proud of the reviews he gets. Give him a try if you are looking for a new car.
Reply from Jancar Enterprises on 18/12/19
Many thanks for your kind words,I founded Jancar many years ago in the firm belief that we could deliver a service to customers of outstanding service,clarity and value for money,having worked in the industry many for years and having seen where other dealers fall short,i am delighted you enjoyed the experience at Jancar and we look forward to welcoming you back in the future.
Top service from Jancar
By Steve Y on 29 October 2019
Excellent service, great car, reasonable price. A pleasure to deal with and I'm very happy with my purchase. Thanks.
Reply from Jancar Enterprises on 29/10/19
Thank you for your kind words,As I said when you first viewed the car,my ethos with my business has been and always will be customer service and peace of mind for my customers,i am extremely thorough in our pre sales preparation as a new car,albeit used should make the new owner feel that it is a new car,i want them to feel the excitement of takin delivery and finding it exactly as they hoped,on the very odd occasion a problem occurs it affects me on a personal level as I hate to disappoint,please feel free to contact me anytime should you have any queries and I wish you many miles of trouble free motoring.
Dan is a good honest dealer
By Martin E on 28 October 2019
Excellent service Dan was great full of knowledge and very welcoming very helpful . Couldn’t have been easier he made the whole process quick and easy .Highly recommend them if you are looking for a car if they haven’t got what your after .He will try and find one .
Reply from Jancar Enterprises on 28/10/19
Many thanks for your kind review,i pride myself on making the entire experience of buying a quality car from Jancar a pleasant,simple and memorable one for the right reasons! This industry has its fair share of charletans and shall we say,"Less than honest" characters and part of my aim is to show that we can all go away with a smile on our face whilst giving in depth,polite and consice information and 100% customer service every time,even when problems are encountered,i believe it is the way we deal with them that makes a world of difference,i look forward to welcoming you back under the Jancar banner very soon.
First class service.
By Aidan S on 15 October 2019 | PURCHASE NOT VERIFIED
I brought a car from Jancar enterprises. Dan personally showed me around the car and we went for a test drive. We agreed a deal and within a few days i had a car that had been serviced, MOT’d , warranty, other bits done & cleaned. Dan kept me updated throughout. The whole process was quick & Stress free. I would recommend and i would buy from Dan again he gave a first class service and he pu...
Reply from Jancar Enterprises on 21/10/19
Many thanks for your kind words,As I said when we met,i try very hard to give my customers the experience they would wish for,both during the viewing of the car and more importantly during the after sales and warranty period,i avoid problems and never cut corners and I have found over the many years I have been trading that this gives the best result and we all end up with smiling faces,it is my firm belief that if someone purchases a product from us that they should receive just that,and in a polite,fair,courteous manner throughout the entire journey together,any problems at all just call me! I look forward to welcoming you back to Jancar in the future.
By Leonardo R on 15 October 2019
We brought our car from Jancar Enterprises last weeks. Daniel was a great dealer with great customer service. I would definitely recommend Jancar Enterprises and hopefully will be back. Thanks Daniel for brilliant service.
Reply from Jancar Enterprises on 15/10/19
many thanks for your kind review,i firmly believe there is a particular way in which to serve my customers,displaying clarity,honesty and good and proper customer service,when someone chooses to purchase a vehicle from us I take my responsibilities to that person very seriously and aim to give 100% satisfaction to EVERY one,EVERY time,i have built the Jancar brand upon these beliefs and am now in my 34th year as a motor dealer,we serve 2nd and third generations of families far and wide and are enormously proud of our reputation,it was my pleasure to meet you and see you so happy with your new purchase and I look forward to welcoming you back under the Jancar umbrella again soon.
5 stars a pleasure
By Glen . on 13 October 2019
Down to earth guy and a pleasure to buy from easy transaction and great communication would recommend
Reply from Jancar Enterprises on 13/10/19
Thankyou for your kind words,I founded Jancar many years ago with the goal of not only supplying good value quality vehicles to the public but doing so in a fair,considerate and wholly professional manner,actually going the extra mile to give an excellent and hassle free experience to ALL my customers ALL the time,whether you spend £1000 or £25000 makes no difference,we will strive to give excellent well informed and wholly honest service,i look forward to welcoming you back to Jancar in the future.