By Tony A on 20 March 2023 | Purchase not verified

I had been looking for my dream car , chrysler 300SRT for quite some time then spotted one for sale at Jancar in Sandhurst. After test driving, asking all the relevant questions and agreeing on a price, a week later Dan the owner, had my new car fully serviced, with a full years MOT . In his office he also helped with the tax forms which takes a weight off your mind and to top it all off the car was completely valeted by his son too. All in all a brilliant car buying experience and would recommend Jancar Enterprises as a stress free way to buy your next car. Thank You Dan.

Reply from Jancar Enterprises on 20/03/23

Many thanks for your glowing review,we are delighted we met/exceeded your expectations,it was our pleasure meeting you and supplying your new car,it is and has always been our goal to work alongside our customers taking care of the small details along the way,offering a no nonsense approach too the car buying experience using only factual advise,helpful tips etc and none of the Mumbo jumbo long associated with this trade,we wish you many happy trouble free miles of motoring and look forward to welcoming you back under the jancar umbrella again in the future,and don’t forget,we are on hand now and long into the future to help and assist you should the need arise.

By roy t on 18 January 2023 | Purchase not verified

I had never met Dan at Jancar till I bought my Connect van from him I never test drove it but it was ultra clean inside and out. I did notice that the mot was short and said to Dan about this and he said don't worry il sort it all out at no cost to me, well as true to his word the van did fail bthe mot and Dan paid out for all parts that the van failed on I took the van back for a retest and passed with flying colours. Dan is a down to earth honest car dealer which are far and few I wish you all the best Dan I'd definitely buy from you again if I need another vehicle keep well good luck always Roy

Reply from Jancar Enterprises on 18/01/23

Many thanks for your kind review,It is the cornerstone of our success that we do exactly as we say we will,i truly believe you are only as good as your word in business and we have spent many years observing other businesses and looking at how we could simplify and improve on the fundamentals of the used car buying process,we do not use "trade jargon" or try to baffle people with technical info,we are here simply to be of assistance to customers should they need it,not to stand over them and do the "hard sell",we appreciate your custom and look forward to welcoming you back under the jancar umbrella again in the future,please feel free to contact myself or one of the team shoud it be necassary anytime in the future,we are available 7 days a week! we wish you many miles of care free motoring in your new vehicle.

By Christina B on 22 December 2022 | Purchase not verified

From start to finish Dan was an absolute star. Very good customer service, the car I inquired about was spotless when I gave her a test drive, and then absolutely sparkling when I purchased her! Dan was so helpful with the paperwork and on the ball with the warranty. Thank you so much for an amazing experience! 🚗

Reply from Jancar Enterprises on 22/12/22

Many thanks for your kind review,it is,and always has been our goal to give 100% everytime to every customer,our legendary customer service,of which we are incredibly proud is the cornerstone of our success over the years and we have won many awards for it,we are delighted you felt we met,if not exceeded your expectations and are yet another happy customer to experience the jancar used car purchase experience,and please remember we are here for you long into the future for any advise or help should the need arise,and we look forward to welcoming you back under the jancar umbrella again in the future.

By Chloe C on 08 November 2022 | Purchase not verified

From start to finish Dan was absolutely AMAZING, I have never ever felt so comfortable buying a car from over 150miles away also i might add, He contacted me about every step, Helped me with forms etc nothing was to much bother for him. The most professional dealership i have used. I cant thank you enough, My car was delivered to Norwich and i LOVE IT!! 5*

Reply from Jancar Enterprises on 08/11/22

Many thanks for your glowing review,i am delighted that you felt well looked after and fully informed,its so important in this process that good communication is kept as is a promise to have the car ready and delivered on the correct time and day,we wish you many happy miles of carefree motoring but are always here should you ever need us for any issues that arise or even just advice etc,and we look forward to welcoming you back under the Jancar umbrella again in the future.

By Anonymous on 04 November 2022 | Purchase not verified

Fantastic service, so very helpful helped me find the right car for me. I can't praise them enough.

Reply from Jancar Enterprises on 04/11/22

Many thankas for your kind review.it was my pleasure and we look forward to welcoming you back again in the future.

By Fiona P on 21 October 2022 | Purchase not verified

Very good experience, car was in excellent condition and decided to purchase following test drive. No issues doing test drive and free to go where we wanted to test it. Purchased on the Saturday and was ready for me on the Tuesday as I needed it quickly. Got the car delivered as not particularly local and it was delivered on time. Staff very friendly. In fact whole process was made very easy and made the whole process enjoyable. Would definitely reccommend

Reply from Jancar Enterprises on 22/10/22

Many thanks for your kind review,We are Delighted that we met your expectations,this is exactly what our aim is,Good Quality Vehicles,Carefully prepared in a reasonable timeframe and delivered too you on time and with all necessary paperwork neatly placed in a folder for your convenience,i founded the company many years ago in the belief that we could simply carry out the entire buying process with clarity,honesty and good old fashioned intelligent customer service,we dont go in for high pressure,or bamboozle you with trade slang,our sales team are there just to advise and assist so that our customers can make an informed and measured decision,Do not hesitate to contact us at any time should you have any questions or issues whether in warranty or not and we look forward to welcoming you back under the jancar umbrella again in the future,meanwhile please enjoy your ford focus and we wish you many happy miles of care free motoring.

By Grant M on 07 October 2022 | Purchase not verified

Excellent, friendly service from Dan and Gary. They made the whole process very easy and were also very accommodating with regard to when I wanted to collect the car. I will be recommending them to anyone I know who is looking for a car. The whole process was spot on!

Reply from Jancar Enterprises on 07/10/22

Many thanks for your kind words,we have to also say that it was a pleasure dealing with you too,you kept us upto date with your plans and were genuinely lovely to serve,we strive here at jancar to always go the extra mile for all our customers,and to fit in with their plans,we have built our excellent reputation on the cornerstone of good honest customer service,hand picked quality assured vehicles and our can do attitude in every situation,feel free to contact myself or one of the team should the need arise at any time,and we look forward to welcoming you back under the jancar umbrella again in the future.

By Regina M on 26 September 2022 | Purchase not verified

Dan was so kind and friendly on my visit, very relaxed which really put me at ease (buying my first car so quite nervous), he was honest and ever so funny! I bought the car and came across a little problem with the passenger door and messaged Dan, he was so quick to reply he was so kind and accommodating! I dropped it back and it was fixed so quickly, I am honestly so happy! I bought my first car from here and I think I’ll have to buy my second there too!! Thank you Dan!!

Reply from Jancar Enterprises on 26/09/22

Many Thanks for your kind review,It pleases me no end that we again lived upto,or even exceeded your expectations and this is our sole aim when dealing with all our customers,i founded the company some 35 years ago with the sure and certain idea that we could make the buying process better and easier,taking all the mumbo jumbo out of the equation,just offering Quality cars and vans in a way that everyone can understand without any high sales pressure or trade slang,our sales operatives are there simply to offer any technical advice,not to actually sell the car,as we believe the car will sell itself and if it doesn't then its not the right car for you in the first place,we have won many prestigeous awards for our way of trading and we take great pride in all of them and our impeccable reputation,i am delighted that you are yet another happy customer and say now,do not hesitate to contact either myself or one of our team for anything should the need arise,be it during your warranty period or even afterwards,we are here 7 days a week to help and look forward to welcoming you back under the Jancar umbrella,i hope you have many miles of care free motoring ahead of you and thank you once again for choosing Jancar. kind Regards.

By Chris H on 21 August 2022 | Purchase not verified

Turned up to look at a Mondeo but was taken with a couple of other cars Dan had for sale. Ended up doing a road test on 3 even though it was late Thursday. Dan shifted stock around to enable us to do that, patience of a saint! Dan knows his stuff and was knowledgeable on his stock, answering every question we had to our satisfaction. All the cars we tried were in excellent condition and eventually we chose one which we are very happy with, price and condition was excellent.

Reply from Jancar Enterprises on 21/08/22

Many thanks for your kind review,it was our pleasure to meet you and supply your new car,you came in to see a ford mondeo but in the end it was the toyota that best fitted your needs and i am delighted to see that you are so happy with it,as we say in our bio.we never try and steer anyone into any particular make or model,we are there simply to assist where needed to ensure you drive away in the car that ticks all your boxes and we have succeeded in our aim once again,please feel free to call or visit us anytime shpould the need arise and we look forward to welcoming you back under the jancar umbrella again in the future.

By Clint B on 19 August 2022 | Purchase not verified

Just purchased a car from the most pleasant, relaxed, non pressurised dealership I have ever been to. Dan was excellent and a pleasure to deal with. We arrived on Tuesday to view a car and was met by Dan who had the car ready for us by the gate. Upon first inspection we noted scratches and pit marks on the bodywork, but Dan assured us that his team would sort that out. He gave us the keys and off myself and my wife went to test drive. My wife noted there were no car mats, I noted the engine looked dirty and unkempt. Dan said the engine would be cleaned and he would chuck in some car mats for the misses. Dan also gave us a very reasonable trade in deal on our car. We went back on Friday to pick up the car and WOW! Gone were all the scratches and marks, sparkling clean was the engine, inside and out brilliantly valeted, and a new set of car mats were in the car. To top the experience off, the 3 month warranty covers absolutely everything! I couldn't recommend this dealership highly enough, you have got a very happy couple here Dan and thank you for making a daunting time normally into a really pleasant experience. We will 100% be coming back to you for our next car.

Reply from Jancar Enterprises on 19/08/22

Many thanks for your glowing review,we founded jancar many years ago in the belief we could take all the good practices we’d learned over our many years in the automotive trade and take out all the stress,pressure and all the things people dread when selecting their new car,so we threw away the high pressure sales blurb,the confusing “trade slang” the empty promises of “well if you buy today” and the poor practices we’d seen in other dealerships and put into practice good old fashioned customer service,product knowledge and polite courteous and helpful sales advisers who are there not to talk you into a car that may not be suitable but to just be around on the sidelines should you need any technical assistance during your viewing,we firmly believe our cars should sell themselves and put on top of that the multipoint pre delivery inspection,fresh valet and the jancar “no quibble warranty” and we think we have a hugely attractive and popular sales process,we will always go the extra mile for our customers 100% satisfaction and aim to offer quality,peace of mind and a sales process that feels more like a day with friends than a business transaction,.we are available 7 days a week during and long after any warranty expires to help and advise. We thank you for choosing Jancar and look forward to welcoming you back under the jancar umbrella again in the future,it was our pleasure meeting and serving you,we hope you have many years of happy motoring ahead of you! Dan