By Rachael D on 22 November 2021 | Purchase not verified

Fantastic experience from start to finish. To be honest I found it really hard to sell my beloved car but I can not fault these guys for their of service . From the first enquiry they were informative and friendly and nothing was too much trouble. I purchased a car that I am really happy with and I traded in my beloved car and actually felt ok about it. If you want a trusted dealer who will provide quality service and product then you have found them here! Thank you again 😊

Reply from Jancar Enterprises on 23/11/21

Many thanks for your kind words,It is our absolute pleasure to know we met and even exceeded your expectations,that is our sole aim at Jancar and we have built our success upon that basis,we hope you have many happy miles in your new car and look forward too welcoming you back in the future,and dont forget,should the need arise at any time please feel free to contact myself or one of the team.

By Anonymous on 13 November 2021 | Purchase not verified

I had a great experience meeting with the staff at Jancar Enterprises in Sandhurst having travelled from the West Country, purchased a van, which was delivered to me, I would highly recommend Jancar, very professional in all respects, happy with my van. Thanks Brian

Reply from Jancar Enterprises on 14/11/21

Many thanks for your kind words,When i founded Jancar,many years ago i did in the spirit that we could simply Do it better than others by simply taking all the stress,strain and nonsense out of the equation and added common sense,honesty,straight talking and good old fashioned customer service with staff who have good product knowledge,good manners and a real zest for the car sales industry,its not difficult,we simply do and say as we say we will,no hidden charges,no "trade mumbo jumbo" and all this equates too giving you,our customer the best service with none of the high pressure sales patter and daunting experiences of the bad old days,im delighted we met and even exceeded your expectations and look forward too welcoming you back under the jancar umbrella in the future,do not hesitate too contact myself or one of the team anytime should the need arise.

By Sam B on 09 November 2021 | Purchase not verified

My experience of Jancar has really been excellent overall. I bought a Hyundai Santa Fe at the end of the summer, which I think I paid around 150 over the Parker's guide price. There have been a couple of issues with the vehicle (the Aircon needed gas, some kind of small fault in one of the shocks and the alternator) which they were happy to resolve. Because I live in Devon they were unable to take my vehicle in to their mechanics, so they simply got me to take it to my preferred garage and get it fixed - which they then paid for. The alternator is currently booked in to be fixed, so it hasn't been resolved yet, but I have total faith that it will go the same way as the previous two issues. I have mostly dealt with Dan, and I really have nothing but praise for his customer service. I have already recommended them to all my family! I'm not cross about the faults with the vehicle. I realise that they use an external garage to service their vehicles, and sometimes these things happen. They can't know every single thing about vehicles they buy - and at the end of the day it is how they deal with it that counts. Good job guys - thanks!

Reply from Jancar Enterprises on 09/11/21

Many thanks for your kind words,I founded jancar many years ago in the belief we could simply do the job "better" and take all the hassle and nonsense out of the equation by simply giving you the customer exactly what you paid for plus a long term confidence in our ongoing customer service,we believe the purchase of the car is just the start of the journey,and that when there is an issue its dealt with promptly,professionally and politely,and too the customers total satisfaction,and im delighted this is the case today,please feel free to contact myself or one of the team now and in the future should the need arise and we look forward too welcoming you back under the jancar umbrella again in the future.

By Anonymous on 07 November 2021 | Purchase not verified

Haven’t decided yet if we’ll get the crossfire yet, but Brian is a star. We traveled down from Essex and it was certainly worth just to meet him. My husband and I felt no pressure, and agreed Brian knows his stuff

Reply from Jancar Enterprises on 08/11/21

many thanks for your kind words,it is our goal here at jancar for all our sales team to have good product knowledge of all vehicles on sale in order to effectively demonstrate and show customers all features of the car,we are delighted you found our service helpful and look forward to speaking to you in due course should you have any more questions,once again we thank you for visiting us at jancar.

By Zoe J on 14 October 2021 | Purchase not verified

The team at Jancar were great, we needed to buy a replacement small car ready for a driving test, and the team ensured all the small tings that needed fixing before the test were complete, so my daughter was test ready (she passed! )

Reply from Jancar Enterprises on 18/10/21

Many thanks for your kind words,we strive to give 100% great customer service every time,it is the cornerstone of our success and we are elated you felt this,thankyou for choosing Jancar and should the need arise please do not hesitate to contact one of the team,and we look forward to welcoming you back under the jancar umbrella again in the future

By Dave R on 29 September 2021 | Purchase not verified

Our car is great and they couldn't have been more helpful. It drives great, is clean and tidy and the customer service from Jancar is superb. I will be recommending them to everyone

Reply from Jancar Enterprises on 30/09/21

Many thanks for your positive review,We are delighted that we met and even exceeded your expectations,this is exactly what we strive for and our superb customer service record has been the cornerstone of our success over the past 35 years,i founded the company in the belief we could simply do the job better,and our winning awards for our customer services each year for the last 3 years tells me we are getting it right,please feel free to contact myself or one of the team should the need arise and we look forward to welcoming you back under the jancar um brella again in the future

By Chantal M on 09 September 2021 | Purchase not verified

Great experience, the guys were very welcoming, helpful and professional. Was able to take the car for a test drive straightaway. My Car was MOT’d, all serviced and up-to date before I picked it up to take away and also valeted 😄 Would definitely recommend to friends and family… thank you!

Reply from Jancar Enterprises on 10/09/21

Many thanks for your kind words,it is our business ethos to provide superb customer service to all of our customers,we are delighted that we met and exceeded your expectations and look forward to welcoming you back under the jancar umbrella again in the future,please do not hesitate to contact myself or one of the team should the need arise.

By Sara W on 06 September 2021 | Purchase not verified

Would highly recommend this place purely on the honesty of the gentlemen I spoke to Dan. Called and paid for a lovely VW polo and Dan reassured me they would carry out their own checks before selling me the vehicle especially with a 16 month old safety is important to me. Shortly afterwards Dan returned my money due to a fault he found with the car. No arguments or hassle. Just gutted because I had a piece of mind that we would be looked after from this place. Thanks again

Reply from Jancar Enterprises on 10/09/21

many thanks for your kind review,As i say to all jancar customers,i will not sell you a car that i wouldnt put my own children in,and we carry out our stringent pre sales checks and on this occasion we felt that it simply wasnt upto our high standard and we dont take chances with other peoples safety,please do not hesitate to contact me anytime in the future if i can be of any assistance.

By Donna B on 25 August 2021 | Purchase not verified

Great friendly service, quality cars all presented well. Had an issue after purchase and returned the car, problem dealt with swiftly and without quibble. Very happy customer

Reply from Jancar Enterprises on 25/08/21

Many thanks for your kind words,when i founded Jancar many years ago i had a vision of what i wanted to do and how i wanted to do it,and those early days and the business model i adopted are now the cornerstone of our success,we believe that the sale is just a small part of the journey and that customer service into the future,even long after any warranty has expired we should make the difference and carry on giving superb advise and assistance where needed,our job doesnt just end with the signing of a sales invoice,and as our superb 5* reviews perfectly illustrate this is indeed the case,should any of our customers suffer any mechanical failure we want them to feel like they can approach us and know we will take all the fuss and nonsense out of the equation,we thank you for your custom and look froward to welcoming you back beneath the jancar umbrella again in the future.

By Anonymous on 24 July 2021 | Purchase not verified

Jancars is a wonderful place to buy your special cars, very affordable, nice and friendly and respectful car dealers of our time. They are always ready to listen and help in times of need. You get the best car you've always dreamt about... get in touch with them and thank me later you will not regret it.

Reply from Jancar Enterprises on 24/07/21

Thankyou very much for your kind words,we built our success on the belief that we could take the hassle and worry out of the car buying process,we treat each and every customer the same whether theyre spending £1000 or £20,000,we are on hand to offer technical queries but we dont do the "hard sell" as we believe the car should sell itself,we look forward to welcoming you back to the dealership in the future and please do not hesitate to contact myself or one of the team should the need arise,we are available 7 days to help and assist.