Customer reviews of Jancar Enterprises

By Sharon E on 13 January 2021 | Purchase not verified

I was looking for a specific car and Jancar’s had exactly what I was looking for. When I viewed the car I was left to have a look on my own rather than someone looking over my shoulder. There was no hard sell and when I decided to buy the car the sales guy was very helpful and a proper ‘old school’ gentleman. The car had a full service and inspection and even half a tank of fuel when it was delivered to me. I love my car and can’t wait to take it out properly after lock down. I would most definitely recommend anyone looking for a really good second hand car to check out Jancar Enterprises. Sharon

Reply from Jancar Enterprises on 14/01/21

Many thanks for your kind words,I founded Jancar many years ago in the firm belief we could just do it "better" and take all the worry,pressure and "skullduggery"out of the process,we operate a clear,professional and courteous service where the customer comes first and we go the extra mile to see that all their needs are met without hounding or pressurising as we feel the car should sell itself,we are there merely to asssist if needed,im delighted you love your Mercedes-Benz and please feel free to call upon myself or one of the team now now and into the future should the need arise,and i look forward to welcoming you back under the Jancar umbrella again very soon.

By Clare B on 10 January 2021 | Purchase not verified

My daughter has been looking for a car for a while now. We have dealt with some dreadful places in the past. Jancar Enterprises were brilliant to deal with. Easy to chat to, honest. They put the car through the MOT and fixed a couple of minor issues ready for her collecting it. Also it had been fully valeted and looked amazing. I would highly recommend this car dealers as they made the whole experience effortless and are completely covid compliant. All the cars are outside so totally safe environment. The office is very large and roomy. Arranging the viewing was easy and they get back to you in the evening as well via e mail. Thank you Jancars!

Reply from Jancar Enterprises on 12/01/21

Many thanks for your kind review,I made it my personal quest when i formed Jancar many years ago to take all the hassle and trickery out of the used car buying process by offering simple honesy,clarity and professionalism to ALL our customers,our team have good product knowledge from many years in the motor industry yet will not do the "Hard sell" or put pressure on to gain sales,we believe the car should sell itself,not the sales team,should you have any questions,queries or need any further assistance now or in the future please do not hesitate to contact me or one of the team and we look forward to welcoming you back under the jancar umbrella in the near future.

By T M on 04 January 2021 | Purchase not verified

The guys were really friendly and were so helpful when I was looking at cars and really explained everything clearly to me. And have had no problems with the golf I purchased from them it runs perfect and has hands down been the best far I have ever owned. Would definitely buy from them again.

Reply from Jancar Enterprises on 05/01/21

Many thanks for your kind words,As proprietor and founder of Jancar Enterprises many years ago i insisted on making the entire buying process a more people friendly and wholly less daunting process,no hard sell,no gimmicks,just a genuine and friendly product knowledge showing people their options,easy to understand straight talking and good old fashioned polite and informed customer service,we thank you for your custom and look forward to welcoming you back under the Jancar umbrella in the future,do not hesitate to contact myself or one of the team anytime should the need arise.Dan

By James E on 26 November 2020 | Purchase not verified

Bought a lovely van off of Dan. Nice easy transaction. Chuffed with it! Happy to do business again and recommend to others.

Reply from Jancar Enterprises on 26/11/20

Many thanks for your positive review,We take great care and pride in handpicking our vehicles and insist on good provenence,with service history and clear title,among other rigourous checks and due diligence,i founded the company many years ago in the belief we could somehow just "do it better" and remove the daunting nervy experience many feel when purchasing a used vehicle,we do not do the " hard sell" as we believe the vehicles should sell themselves but we do offer a joint 75 years of experience based in depth product knowledge,we explain the different payment and finance options and go through the paperwork side of things explaining everything in a clear professional and personable manner,and we are available 7 days a week long after any warranty etc expires to carry on assisting our customers should the need arise,i thankyou again for choosing Jancar and look forward to welcoming you back under the Jancar Enterprises umbrella again in the future.

By chris J on 15 November 2020 | Purchase not verified

Extremely helpful , honest and straight forward , buying process was very easy . I felt that our custom was welcome .Car was as good as advertised .

Reply from Jancar Enterprises on 16/11/20

Many thanks for your favourable review,It was upon the premise of Honest,polite and professional advise and customer service that i founded the company many years ago,having seen and heard such horror stories recounted by people about the used car buying process and subsequent aftersales that i decided to try and offer a new,different and wholly nicer and more open service to the public giving clarity,and proper old fashioned customer service and im delighted you felt this during the entire process and look forward to welcoming you back in the future,of course,should the need arise,please do not hesitate to contact me or one of the team.

By Keith S on 25 October 2020 | Purchase not verified

My wife and i brought a Ford Fiesta from Brian at Jancar Enterprises a couple of weeks ago. We found Brian to be very genuine and helpful. We had no feeling of any pressure to buy at any stage, and would highly recommend this company.

Reply from Jancar Enterprises on 26/10/20

Thankyou for your kind words,This is exactly our intention at Jancar to make all our customers feel that they have received a professional,courteous and pressure free experience during the entire process of buying and taking delivery of their new purchase and we are delighted you felt this,we thank you for choosing Jancar and look forward to welcoming you back in the future,meanwhile do not hesitate to contact us anytime should the need arise,we are here 7 days a week to be of any assistance nessasary.

By Chris N on 17 October 2020 | Purchase not verified

Spot on service! Part ex my van for a fair price. Excellent service! Genuine guys! will be recommending to everyone

Reply from Jancar Enterprises on 18/10/20

Many thanks for your kind words,As i said during the demonstration,we pride ourselves on giving 100% polite,professional courteous service to ALL,no matter whether you are spending £1000 or £25000,i founded the company many years ago in the belief we could take all the worry and stress out of the buying process and it is a cornerstone of our success to this day and will always be that people receive fair,honest and decent service with a personal touch,i am delighted youre enjpoying your BMW M-Sport coupe and look forward to welcoming you back to Jancar in the future,Remember also to feel free to contact me or one of the team anytime should the need arise.

By Jonathan C on 06 October 2020 | Purchase not verified

I had enquired about a car that has a high mileage and was priced accordingly, however the two chaps at Jancar treated me as if i was purchasing something far more valuable. The car was as promised and the excellent customer service ensured i would make another purchase from this dealership in the future.

Reply from Jancar Enterprises on 06/10/20

Many thanks for your generous review,As i tell all my customers,it makes no difference whether you spend £500 or £15,000 we absolutely insist on 100% customer satisfaction and impeccaable service to all,as founder and owner of Jancar i have made it the benchmark for all the team to meet,nothing less is acceptable,we thank you for your custom,choosing Jancar and we look forward to welcoming you back in the future.

By DAVID W on 23 September 2020 | Purchase not verified

They are very professional and honest in their work. Will always go above and beyond in their customer service.

Reply from Jancar Enterprises on 23/09/20

Thankyou for your kind words,it is the cornerstone of our success that we give 100% EVERY TIME TO EVERY CUSTOMER,and as founder and head of the company i personally see to it that this is what happens,we look forward to welcoming you back under the Jancar umbrella in the future and please feel free to call me anytime should the need arise.

By Luke M on 12 September 2020 | Purchase not verified

Great experience. Good honest dealer that I would highly recommend. No pressure, happy to answer questions and ensured that the car was in great condition before handing it over. Did everything possible to make the process as stress free as possible. Fair pricing and great service throughout. Very happy to recommend Jancar.

Reply from Jancar Enterprises on 12/09/20

Thankyou for your kind words,As founder and owner of the company i have spent many years trying to take away the daunting and insecurity of buying a new car,i firmly believe that ALL our customers should receive 100% excellent service ALL the time and with the warranty i personally wrote along with my own pre sales check list i know i have got it right as our 5% reviews show,please do not hesitate to contact us should you feel the need,ANYTIME 7 DAYS A WEEK!