Customer reviews of Jancar Enterprises

By Emily B on 16 March 2021 | Purchase not verified

I recently upgraded from a clio to 7 seater scenic with the help of Jancar. They were fantastic from start to finish and very patient with me as a first time buyer with loads of questions. Will continue to recommend to any1 in need of a new car or part exchange. Very friendly, honest and professional.

Reply from Jancar Enterprises on 16/03/21

Many thanks for your kind review,it is and always will be the aim of everyone at Jancar to reach and exceed our customers expectations,im so pleased you found the process an easy sand rewarding one and please feel free to contact me or any of the team at anytime in the future should the need arise,and we look forward very much to welcoming you back under the Jancar Umbrella again in the future.

By Camilla A on 02 March 2021 | Purchase not verified

Very reliable, helpful and amazing quality cars and service. Was given a fresh mot, exceptionally clean car and amazing service. All completed to a fast and high standard! Very very happy. Equally I am a first time car buyer so I couldn’t have asked for a better experience

Reply from Jancar Enterprises on 04/03/21

Thankyou for your kind review,It is always a pleasure and our goal to receive happy feedback from all our customers,im delighted you found the service received met and even exceeded your expectations,and please remember,should the need arise feel free to contact myself or one of the team for any queries or questions you may have,enjoy the car and we look forward to welcoming you back under the Jancar umbrella again in the future.

By Karen F on 17 February 2021 | Purchase not verified

Honest and Extremely Trustworthy. Recently bought a lovely run around from Jancar; an Alpha Romeo Mito. During lockdown we couldn’t locate such a great car within budget in our local area in Bristol. Dan and his team came up with the goods. The car was delivered on time and nothing was too much trouble. We did discover an issue with the car but again, once raised we were able to get it fixed locally with Dan settling the bill within 15 minutes. He was extremely apologetic over something completely out of anyone’s control. Top man top company and totally refreshingly trustworthy. Absolutely recommended this garage and happy with our purchase sold as described. Five stars from us!

Reply from Jancar Enterprises on 17/02/21

Many thanks for your lovely review,I founded Jancar many years ago in the belief we could take all the hassle and worry out of the car buying process which has dogged this industry for so long,so i put the team together and scaled the business on the platform of good old fashioned customer service,with accurate,professional advice and product knowledge,my ethos is this..i wont sell a car i wouldnt put my own children in,a very simple benchmark and one thats been the cornerstone of our success for over 30 years,i wrote the warranty myself to include all the items most likely to give issue,and as you say,we like to offer a local repair where the customer lives some distance from us to avoid the hassle of bringing the car back to our workshops,its quite simple,we do exactly what we say we will and that is why we are serving third generations of families both local and further afield,even supplying cars to families on malta,cyprus and beyond! feel free to call upon me or the team anytime.

By Simon E on 23 January 2021 | Purchase not verified

Didn't buy a car this time but would feel more than happy to do so in future. Incredibly patient and helpful, providing timely and detailed answers to all my questions. Buying a car during lockdown is pretty tricky if you can't find one locally but they did a great job of making up for the fact that I couldn't get out to see the car myself.

Reply from Jancar Enterprises on 27/01/21

Many thanks for your very kind words,when I founded the company many years ago I did so in the hope we could do things slightly differently to the majority of dealers out there who sometimes simply focus on deal targets and upsale of extras,I never have and never will use this model as a sales tool,I firmly believe a customer wants clear cut professional and precise information when selecting a new vehicle,it’s vital to get the correct answers to ensure getting the correct vehicle,we do not sell the cars,the cars should sell the cars and we are merely here to advise where required etc,as in this case the selected vehicle didn’t quite fit all the requirements and as I say,we never mould or bend the facts to make a sale,it is quite correct and shrewd of you to hold fire until exactly the right car presents itself, and I’ll be delighted to welcome you back under the jancar umbrella should that vehicle be a jancar quality assured vehicle,Do not hesitate to contact me should you need.

By Sharon E on 13 January 2021 | Purchase not verified

I was looking for a specific car and Jancar’s had exactly what I was looking for. When I viewed the car I was left to have a look on my own rather than someone looking over my shoulder. There was no hard sell and when I decided to buy the car the sales guy was very helpful and a proper ‘old school’ gentleman. The car had a full service and inspection and even half a tank of fuel when it was delivered to me. I love my car and can’t wait to take it out properly after lock down. I would most definitely recommend anyone looking for a really good second hand car to check out Jancar Enterprises. Sharon

Reply from Jancar Enterprises on 14/01/21

Many thanks for your kind words,I founded Jancar many years ago in the firm belief we could just do it "better" and take all the worry,pressure and "skullduggery"out of the process,we operate a clear,professional and courteous service where the customer comes first and we go the extra mile to see that all their needs are met without hounding or pressurising as we feel the car should sell itself,we are there merely to asssist if needed,im delighted you love your Mercedes-Benz and please feel free to call upon myself or one of the team now now and into the future should the need arise,and i look forward to welcoming you back under the Jancar umbrella again very soon.

By Clare B on 10 January 2021 | Purchase not verified

My daughter has been looking for a car for a while now. We have dealt with some dreadful places in the past. Jancar Enterprises were brilliant to deal with. Easy to chat to, honest. They put the car through the MOT and fixed a couple of minor issues ready for her collecting it. Also it had been fully valeted and looked amazing. I would highly recommend this car dealers as they made the whole experience effortless and are completely covid compliant. All the cars are outside so totally safe environment. The office is very large and roomy. Arranging the viewing was easy and they get back to you in the evening as well via e mail. Thank you Jancars!

Reply from Jancar Enterprises on 12/01/21

Many thanks for your kind review,I made it my personal quest when i formed Jancar many years ago to take all the hassle and trickery out of the used car buying process by offering simple honesy,clarity and professionalism to ALL our customers,our team have good product knowledge from many years in the motor industry yet will not do the "Hard sell" or put pressure on to gain sales,we believe the car should sell itself,not the sales team,should you have any questions,queries or need any further assistance now or in the future please do not hesitate to contact me or one of the team and we look forward to welcoming you back under the jancar umbrella in the near future.

By T M on 04 January 2021 | Purchase not verified

The guys were really friendly and were so helpful when I was looking at cars and really explained everything clearly to me. And have had no problems with the golf I purchased from them it runs perfect and has hands down been the best far I have ever owned. Would definitely buy from them again.

Reply from Jancar Enterprises on 05/01/21

Many thanks for your kind words,As proprietor and founder of Jancar Enterprises many years ago i insisted on making the entire buying process a more people friendly and wholly less daunting process,no hard sell,no gimmicks,just a genuine and friendly product knowledge showing people their options,easy to understand straight talking and good old fashioned polite and informed customer service,we thank you for your custom and look forward to welcoming you back under the Jancar umbrella in the future,do not hesitate to contact myself or one of the team anytime should the need arise.Dan

By James E on 26 November 2020 | Purchase not verified

Bought a lovely van off of Dan. Nice easy transaction. Chuffed with it! Happy to do business again and recommend to others.

Reply from Jancar Enterprises on 26/11/20

Many thanks for your positive review,We take great care and pride in handpicking our vehicles and insist on good provenence,with service history and clear title,among other rigourous checks and due diligence,i founded the company many years ago in the belief we could somehow just "do it better" and remove the daunting nervy experience many feel when purchasing a used vehicle,we do not do the " hard sell" as we believe the vehicles should sell themselves but we do offer a joint 75 years of experience based in depth product knowledge,we explain the different payment and finance options and go through the paperwork side of things explaining everything in a clear professional and personable manner,and we are available 7 days a week long after any warranty etc expires to carry on assisting our customers should the need arise,i thankyou again for choosing Jancar and look forward to welcoming you back under the Jancar Enterprises umbrella again in the future.

By chris J on 15 November 2020 | Purchase not verified

Extremely helpful , honest and straight forward , buying process was very easy . I felt that our custom was welcome .Car was as good as advertised .

Reply from Jancar Enterprises on 16/11/20

Many thanks for your favourable review,It was upon the premise of Honest,polite and professional advise and customer service that i founded the company many years ago,having seen and heard such horror stories recounted by people about the used car buying process and subsequent aftersales that i decided to try and offer a new,different and wholly nicer and more open service to the public giving clarity,and proper old fashioned customer service and im delighted you felt this during the entire process and look forward to welcoming you back in the future,of course,should the need arise,please do not hesitate to contact me or one of the team.

By Keith S on 25 October 2020 | Purchase not verified

My wife and i brought a Ford Fiesta from Brian at Jancar Enterprises a couple of weeks ago. We found Brian to be very genuine and helpful. We had no feeling of any pressure to buy at any stage, and would highly recommend this company.

Reply from Jancar Enterprises on 26/10/20

Thankyou for your kind words,This is exactly our intention at Jancar to make all our customers feel that they have received a professional,courteous and pressure free experience during the entire process of buying and taking delivery of their new purchase and we are delighted you felt this,we thank you for choosing Jancar and look forward to welcoming you back in the future,meanwhile do not hesitate to contact us anytime should the need arise,we are here 7 days a week to be of any assistance nessasary.