Customer reviews of Jancar Enterprises

By Holly L on 07 September 2019 | Purchase not verified

We bought our car from jancar a few months ago. Dan was absolutely fantastic. A very honest friendly guy. The car developed a small problem to which he went above and beyond to fix it for us, to which he did under warranty.. he kept us updated throughout and was brilliant. Good dealers are hard to come by and we traveled an hour to view and buy this car due to his amazing reviews and very glad we did. He also gave us a great part exchange price for our old car. Highly recommend him and his business and will definitely be using again in the future.

Reply from Jancar Enterprises on 07/09/19

Many thanks for your kind words,I founded Jancar many years ago on the firm belief that we can serve our customers in a fair and decent manner and all be happy,it is our cornerstone that people believe in us and hence we always do what we say we will and go over and above to see that we give 100% good service and professionalism to every customer,every time,when someone spends a large amount of their hard earned money with us we want to see a smiling face not only on day of purchase but on the coming journey together long into the future,we look forward to welcoming you back to jancar in the future.

By Justin W on 28 August 2019 | Purchase not verified

Dan is a straight up guy. Describes and sells his cars honestly. Excellent communication from the start to the end of the process of buying my Audi TT. Would absolutely recommend. :)

Reply from Jancar Enterprises on 30/08/19

Many thanks for your kindness,as the proprietor and founder of Jancar I make it my absolute goal to see that we give 100% everytime to everyone,i firmly believe in honest accurate description,and working to suit the customer going forwards,i wrote and underwrite the Jancar no quibble warranty as I wont have my customers inconvenienced by wriggling warranty companies and I also think that fairness and transparency are key in all and any ongoing business relationships hence we now serve 3rd gwenerations of families locally and have a superb brand reputation too,i look forward to welcoming you back to Jancar when you feel like changing the Audi TT.

By Amanda S on 18 August 2019 | Purchase not verified

Excellent, customer focused service from the start. We viewed a couple of cars, and we recieved knowledgeable advice that made our decision easy. Excellent after care, we had a small problem that was treated quickly under the warrenty. Have used these guys before, and would again.

Reply from Jancar Enterprises on 18/08/19

Thankyou for your kind review,We take customer service very seriously and strive to give 100% to ALL our customers ALL the time,we strongly believe a company is only as good as its after sales service and the key to a long term and happy customer relationship is to get any issues resolved immediately and with the least inconvenience to the customer,we are delighted to have helped and look forward to welcoming you back in the future.

By Norman W on 15 August 2019 | Purchase not verified

I recently purchased a 2007 registered HONDA CRV from Jancar Enterprises at the 'Auto Trader' recommended price, however an undetected fault was subsequently discovered and having reported this to the Company, they immediately agreed to reimburse me £350 to resolve the cost incurred. The company showed integrity and dealt with the matter promptly. I have no hesitation in recommending them to others.

Reply from Jancar Enterprises on 17/08/19

Many thanks for your words,It is the cornerstone of our work ethos that our customer service AFTER sale is as professional and pleasing as the car itself,we believe that our customers should be confident in the product they've purchased and our team of main dealer trained technicians see that this is the case,100% satisfaction EVERY TIME.

By Bev C on 31 July 2019 | Purchase not verified

I can't thank Dan enough. As soon as I saw the car advertised I had a good feeling about it. Then meeting Dan and seeing the car for the first time I was right. Dan was and is so helpful and knowledgeable about the trade that I have passed on his details to work colleagues and friends. My car drives beautifully and I've had good comments about the condition of it. I would highly recommend Dan as he was so true to his word. I can go on and on about how I love my car but I'll leave this up to you when you meet Dan at Jancar yourselves! I give Jancar 5 stars +++++.

Reply from Jancar Enterprises on 31/07/19

It was our absolute pleasure meeting you and your brother,and supplying you’re new car,here at Jancar we firmly believe that the purchase of a car is just the beginning of the journey and that future customer service is the really key part! As our customers so often tell us,the care you receive in the months after purchase are where you learn exactly what kind of company you are dealing with and we stop at nothing to please all! I’m delighted you’re so pleased with your car and remember,we are here 7 days a week to answer any questions you may have and resolve any issues that may arise,we Thankyou for your valued custom and look forward to help again in the future. Kind regards and happy motoring!

By Trish T on 24 July 2019 | Purchase not verified

I would definitely recommend this company. Dan was a very attentive salesman. With a sense of humour which suited me.No pushy stuff he doesn’t need to he clearly knows all his vehicles inside and out and that all his vehicles are clean honest and road worthy. I felt comfortable while we looked over the car and took it for a test drive. The transaction was extremely easy I left my deposit ,and returned at my convenience to complete our sale. Dan offers a 3month warranty which makes for a more reassuring buy as the car was then put through a thorough point check and new mot before I returned to collect it. Overall a pleasant buying experience. Nothing was ever too much trouble. I hope he will be still trading the next time I replace my car. Thanks Dan

Reply from Jancar Enterprises on 24/07/19

Many thanks for your kind words,It is our goal here at Jancar to make the buying experience a pleasant and straight forward one,we don't believe in hard sell,but instead that the car should sell itself,it was an absolute pleasure being able to supply the car and I know you will have many happy miles ahead,i am delighted that the Jancar experience lived up to your expectations and we are always here to help in the future.

By Jean B on 15 July 2019 | Purchase not verified

Very helpful friendly and polite people. Would recommend them if you are needing a car.

Reply from Jancar Enterprises on 16/07/19

Many thanks for your kind words,i am delighted we lived upto your expectations and you had a pleasant experience,it is the cornerstone of our success that we give 100% every time to everyone! I look forward to welcoming you back to Jancar in the future and wish you well for the future.

By Mark D on 13 July 2019 | Purchase not verified

Very pleasant and easy car buying experience. Dan is a very straight guy with no high pressure sales or the sadly common in the trade tricks to hide faults. Car developed a fault after collecting it, but Dan was so apologetic and had me take it to my local dealer for repair at his cost ASAP. Gave a reasonable price on my trade in as well.

Reply from Jancar Enterprises on 14/07/19

Thankyou for your kind words, As I said at point of sale,I have built the Jancar brand from a firm belief that you are only as good as your after sales,and here at jancar that is the cornerstone of our success,i,as the proprietor strive to treat every single person I serve as I would want my wife and children to be treated,this is a journey we travel together,cars are impossible to predict but come what may we will resolve and insist on 100% customer satisfaction.

By Jack H on 13 July 2019 | Purchase not verified

Fantastic dealer and all round top guy! Was a pleasure to deal with. Car is as described. Dan wanted to sort a couple of bits on vehicle including mot before handing over vehicle but I made clear I was happy to sort myself! Follow up from dan has been first class making clear that I can contact him if I need any help at all! Nice to deal with a genuine guy. I Would certainly use Jancar enterprises in the future. Thanks dan!!😁

Reply from Jancar Enterprises on 14/07/19

Thank you for your kind words,it was a pleasure to meet you jack and the fact you appreciated the quality of the CLS 500 V8 as did we just made the transaction even more enjoyable for us both,as I said to you,i like all my cars to go through the rigourous 120 point multi inspection and an independent MOT before delivery as I believe peace of mind is vital to both you,my customer and me as the dealer,especially as we back it up with the Jancar no quibble warranty,but as you were as hooked on this quality German marque as me,i soon deduced that you had it all under control,that said,should you encounter any issues,make me your first port of call as we have a team of Mercedes benz trained technicians with over 100 years joint experience to resolve any problems.

By Dave S on 06 June 2019 | Purchase not verified

My mother purchased a car from Dan last week, the service she received was outstanding. No pressure sales very friendly and helpful . After sales excellent never had a problem with the car however he was happy to answer any questions my mum had after purchase. Many thanks Dan

Reply from Jancar Enterprises on 09/06/19

Many thanks for your kind words,As I said when we met,i firmly believe that as a dealer I have an obligation to see my customers have a pleasant and care free experience with us,it is vital to me that we give 100% to every customer every time,our company statement is that we believe that there is a decent and proper way to trade and pride ourselves on achieving this goal,our warranty was written by ourselves to cover any needs that may occur and we look forward to welcoming you back again very soon.