Customer reviews of Jancar Enterprises

By Andy G on 03 July 2020 | Purchase not verified

Just bought a car from Dan at jancar and part exchanged my old car. Got a very good deal on part ex. Excellent service, made the whole deal very easy and stress free. Would definitely deal with him again and recommend him to others. Thanks Dan.

Reply from Jancar Enterprises on 03/07/20

Thankyou for your kind review,It has always been my intention since founding the company many years ago to see that we get everything right..I insist on 100% customer satisfaction to every customer whether they spend £1000 or £25,000,we always try and go the extra mile and see that things are done in a professional,courteous manner and the details are key,we offer honest advice with detail and clarity,and just love happy smiling faces,Thankyou for coming to see us and don’t forget,should you have any issues or questions now and in the future please feel free to contact myself or one of the team,we are available 7 days a week to help! Dan

By Paul R on 17 June 2020 | Purchase not verified

I bought a car from Dan back in February, he was pleasant to deal with and gave a good all round service. More recently he's gone above and beyond. A couple of niggles have come to light after lockdown, which Dan has kindly sorted out efficiently and without hesitation, despite technically being outside of the warranty.

Reply from Jancar Enterprises on 18/06/20

Many thanks for your kind words,As I said at purchase,i began the company many years ago on the belief that we could do it better,better customer service,better communications and better if a problem was encountered,its a journey to me not just a sale,i believe that a bonafide issue shouldn't always be restricted by a warrnaty date and I like nothing better than to go the extra mile for my customers,it was my pleasure and we look forward to welcoming you back under the jancar umbrella in the future,do not hesitate to contact us should the need arise.

By Anthony H on 16 May 2020 | Purchase not verified

Jancar Enterprises were available, knowledgeable and throughly pleasant throughout the transaction process. They showed us the car knowing that it wasn’t fully cleaned but promised to do so and followed up on all the items I asked of them. Definitely worth transacting with them again. I have utmost confidence in their guarantee and the cars they sell.

Reply from Jancar Enterprises on 17/05/20

Many thanks for your kind words,As I said when we met,i and all my team pride ourselves on our 100% customer satisfaction ethos,i founded and run the company in the belief that a used car purchase could and should be a less daunting process with a courteous,no pressure professional experience carried out with clarity and good grace,my customer service is paramount to me and I see the process as a journey not just a sale,should you require any assistance now or in the future please contact me or the team without hesitation,we are available 7 days to assist with any problems or questions you may have,thankyou for choosing Jancar and we look forward to welcoming you back in the future.

By Mario R on 13 May 2020 | Purchase not verified

Good service and really fast. The car in good condition for 17 years.

Reply from Jancar Enterprises on 14/05/20

We are delighted you enjoyed the Jancar experience,we’ve perfected our customer service and eye for the details over many years and believe every customer,whether they spend £1000 or £25000 should receive clear professional and courteous service ..every time,Thankyou for your kind words ahd we look forward to welcoming you back under the Jancar umbrella again in the future,don’t hesitate to contact me or one of the team if you have any questions or issues.

By Dan C on 06 May 2020 | Purchase not verified

Dan was fantastic from the get go, being a long distance buyer I had loads of questions, which Dan answered quickly and efficiently! He kindly picked me up from the train station and ran through the car with me.. exactly as described in our conversations. The after sales was fantastic too.. had a few niggles with the car ( unknown to Dan) but nevertheless he was quick to get them resolved! A great car bought from a great trader! Wouldn’t hesitate to recommend Dan and I’ll definitely contact him if I look to change cars!! (Although I plan on keeping the bmw for a while!!) thanks Dan, appreciate all you’ve done 👍

Reply from Jancar Enterprises on 07/05/20

Many thanks for your glowing review,It is and always has been mine and my teams goal to ensure we deliver 100% satisfaction with courtesy,honesty and full transparency,buying a car is a big step for some and we refuse to do the "Hard sell" believing our cars should sell themselves,we offer advice and help throughout the process and then our aftersales is really where we demand to excel,purchase being just the start of the journey,i founded Jancar many years ago in the belief I could improve greatly the reputation and level of service customers should expect,im delighted you are happy with your experience and look forward to welcoming you back in the future! Dan

By Mike M on 16 March 2020 | Purchase not verified

Dan is an incredibly nice guy to deal with, I had read all the 5 star reviews which gave me confidence and they certainly back up the experience I had buying a ford focus with Dan, my new car runs great just as I hoped and expected. Trustworthy dealers are hard to find so i cant recomend Dan enough.

Reply from Jancar Enterprises on 16/03/20

Thankyou for your kind words,i founded Jancar many years ago with the firm belief we could supply people with quality cars and give a fair,honest and professional service with clarity,politeness and all round peace of mind,we strive to give 100% every time to all our customers,it was a pleasure meeting you and I look forward to welcoming you back under the Jancar umbrella in the future,please do not hesitate to contact us if we can be of any further assistance.

By DEREK A on 08 March 2020 | Purchase not verified

Bought a car off of Dan, lovely easy going seller, a pleasure to deal with and a pleasant transaction. Will save the company for future buys hopefully. Thankyou.

Reply from Jancar Enterprises on 09/03/20

Many thanks for you nice review,we strive to give 100% courteous no pressure professional service everytime,thankyou for choosing Jancar and we look forward to welcoming you back In the future,please feel free to contact us should you have any questions etc.

By Matthew S on 07 March 2020 | Purchase not verified

Really great experience buying from Jancar . Great communication & transparency from start to finish . Really happy with with car , price & service . Would definitely recommend & use again .

Reply from Jancar Enterprises on 08/03/20

many thanks for your kind words,it was a pleasure meeting you and supplying the BMW to you,we are delighted you love the car and as we said,please contact us anytime should you have any questions etc,I founded Jancar many years ago on the belief that fairness,honesty and clarity should always be our priority,along with good old fashioned customer service and no pressure sales,we pride ourselves on our 5*reputation and look forward to welcoming you back under the Jancar umbrella again in the future.

By Leanne R on 05 February 2020 | Purchase not verified

Bought several used cars in the past and always waiting for the hidden detail after purchase as there always is something, but we were pleasantly surpsied with Dan! Bought a lovely top spec Mondeo and felt very well looked after throughout and in post sale

Reply from Jancar Enterprises on 06/02/20

Many thanks for your kind words,As I told you at our first meeting,i founded Jancar many years ago having watched how some dealers treated customers after the sale and was determined to turn this around and demonstrate just how people should be treated,with honesty,clarity and decency,i will always strive to give 100% to all my customers at sale and long afterwards,its the only way to be and I am delighted you are enjoying your car,dont hesitate to call me for anything in the future.

By Carol Ann C on 21 January 2020 | Purchase not verified

Great communication, keeping us updated throughout the process.

Reply from Jancar Enterprises on 22/01/20

Thankyou for your review,Here at Jancar we believe that communication and clarity are key in customer service and strive to be as open and up front as we can be,and when an issue does arise with a vehicle,as now,no matter how minor,we will always keep you abreast of the progress of the situation and have you back in your new car just as soon as we possibly can.I look forward to welcoming you back under the Jancar umbrella in the future and should you have any questions etc do not hesitate to contact me.