Customer reviews of Jancar Enterprises

By nick C on 03 June 2019 | Purchase not verified

I bought a Volvo XC60 from Dan, very friendly service and he offered me a good part exchange price which in the end, I did not take as I sold the car privately. Lovely vehicle that sadly developed an immobilser fault which got progressively worse. Dan was genuinely concerened and took the vehicle back to get sorted straight away, no quibbles. He kept me updated with progress and when fixed had it delivered back to me with a fresh six month guarantee. As far as I am concerned he went way and above what other dealers might have done. I would recommend buying from him.

Reply from Jancar Enterprises on 04/06/19

Many thanks for your kind words,as I said when we first met,the company ethos has been and will always be aftersales,i believe this to be the most important part of the transaction,i believe when I sell a car to someone that it should be fully fit for purpose and a credit to its owner,no quibble,no hesitation,just good honest old fashioned customer service.

By Charles C on 29 May 2019 | Purchase not verified

Me and my wife are both very pleased with this service , we got everything we asked for and could not be happier. A very experienced and genuine company. Buying a car can be daunting but Jancar made us feel confident and comfortable. A five star service. Many thanks

Reply from Jancar Enterprises on 29/05/19

Many thanks for your kind words,our customer service is what we are all about and believe that the purchase is just the beginning of our journey together,we realised getting the car prepared and delivered on the particular day of your choice was important and we pulled out all the stops to be good to our word! it is the after sales that is equally important and we pride ourselves on giving 100% to ALL our customers ALL of the time.we look forward to welcoming you back to Jancar in the future!

By Sue W on 04 May 2019 | Purchase not verified

It was a pleasure buying my car from Jancar. Nothing was too much trouble and everything that was promised was done. The emphasis is on customer satisfaction. Even when I found a couple of problems it was sorted immediately. Their after sales is second to none and I would definitely buy from them again and have no hesitation in recommending them to anyone . Thank you Jancar

Reply from Jancar Enterprises on 05/05/19

Hi,many thanks for your kind words,it is the cornerstone of our business ethos here at jancar to see that the entire buying process is a pleasurable one for our customers,not just the initial purchase,we strongly believe that we are only as good as our aftersales,as this is where the journey really starts.

By James P on 01 May 2019 | Purchase not verified

I brought a landrover freelander2 hse from Dan top bloke. The car was very well Presentedand clean inside and out.after collecting the car I noticed a few lifting issues with car so I contacted dan and he got the issues sorted. Then a few weeks after collecting the car there was a noise coming from the rear diff and turned out that the bearings had gone in the diff so yet again I contacted dan and he had the car back and the diff bearings replaced with out Hesitation. Great service

Reply from Jancar Enterprises on 05/05/19

Many thanks for your kind words,We were delighted to have lived up to your expectations and look forward to welcoming you back to Jancar in the future,our aftersales care is paramount to our excellent reputation and its always a pleasure to help.

By Louise G on 29 April 2019 | Purchase not verified

Very approachable and friendly. Outstanding customer service! Went completely above and beyond to help me after purchasing a car from them. They fixed the car almost instantly and nothing was too much trouble. I would definitely recommend buying from Jancar.

Reply from Jancar Enterprises on 05/05/19

Many thanks for your kind words,it is essential to us here at Jancar that every customer has a pleasurable and memorable (for the right reasons) experience and we are always striving to improve this even more.we look forward to welcoming you back to Jancar in the future.

By Andrew T on 09 February 2019 | Purchase not verified

Give them all the information of the car you want and they will find it , within budget and even a better spec , fantastic service and a wealth of experience, thank you

By Ray W on 25 August 2017 | Purchase not verified

I must speak as I find. If I've had good service I leave a review or feedback, if I've had a bad experience, I tell others and don't go back....here comes the review. I bought a C3 Picasso from Steve and Dan, low miles and in good order. Drives very well and I'm delighted. I would honestly encourage others to visit Jancar, no hard sell, open and honest, you can't buy that. Would I buy again or tell others ....absolutely.

By Graeme H on 08 June 2017 | Purchase not verified

I bought a Saab 93 convertible for £3000 and after a few weeks the engine warning light came on. Main dealer quoted £560 to fix (glow plugs and ECR valve). When I contacted Jancar, they asked me to drop the car in for the day to have a look. They fixed everything (replaced the parts) with no quibble and the car now runs perfectly. Very pleased with the after sales service.

Reply from Jancar Enterprises on 09/06/17

Here at Jancar Enterprises we strive to make every part of the customer experience a pleasurable one and recognise the need for fast,no quibble,positive customer service,it is the cornerstone of our success and we always endeavour to give 100% satisfaction,we are delighted we lived up to your expectations and look forward to your continued confidence in our brand.