Customer reviews of Jancar Enterprises

By Norman W on 15 August 2019 | Purchase not verified

I recently purchased a 2007 registered HONDA CRV from Jancar Enterprises at the 'Auto Trader' recommended price, however an undetected fault was subsequently discovered and having reported this to the Company, they immediately agreed to reimburse me £350 to resolve the cost incurred. The company showed integrity and dealt with the matter promptly. I have no hesitation in recommending them to others.

Reply from Jancar Enterprises on 17/08/19

Many thanks for your words,It is the cornerstone of our work ethos that our customer service AFTER sale is as professional and pleasing as the car itself,we believe that our customers should be confident in the product they've purchased and our team of main dealer trained technicians see that this is the case,100% satisfaction EVERY TIME.

By Bev C on 31 July 2019 | Purchase not verified

I can't thank Dan enough. As soon as I saw the car advertised I had a good feeling about it. Then meeting Dan and seeing the car for the first time I was right. Dan was and is so helpful and knowledgeable about the trade that I have passed on his details to work colleagues and friends. My car drives beautifully and I've had good comments about the condition of it. I would highly recommend Dan as he was so true to his word. I can go on and on about how I love my car but I'll leave this up to you when you meet Dan at Jancar yourselves! I give Jancar 5 stars +++++.

Reply from Jancar Enterprises on 31/07/19

It was our absolute pleasure meeting you and your brother,and supplying you’re new car,here at Jancar we firmly believe that the purchase of a car is just the beginning of the journey and that future customer service is the really key part! As our customers so often tell us,the care you receive in the months after purchase are where you learn exactly what kind of company you are dealing with and we stop at nothing to please all! I’m delighted you’re so pleased with your car and remember,we are here 7 days a week to answer any questions you may have and resolve any issues that may arise,we Thankyou for your valued custom and look forward to help again in the future. Kind regards and happy motoring!

By Trish T on 24 July 2019 | Purchase not verified

I would definitely recommend this company. Dan was a very attentive salesman. With a sense of humour which suited me.No pushy stuff he doesn’t need to he clearly knows all his vehicles inside and out and that all his vehicles are clean honest and road worthy. I felt comfortable while we looked over the car and took it for a test drive. The transaction was extremely easy I left my deposit ,and returned at my convenience to complete our sale. Dan offers a 3month warranty which makes for a more reassuring buy as the car was then put through a thorough point check and new mot before I returned to collect it. Overall a pleasant buying experience. Nothing was ever too much trouble. I hope he will be still trading the next time I replace my car. Thanks Dan

Reply from Jancar Enterprises on 24/07/19

Many thanks for your kind words,It is our goal here at Jancar to make the buying experience a pleasant and straight forward one,we don't believe in hard sell,but instead that the car should sell itself,it was an absolute pleasure being able to supply the car and I know you will have many happy miles ahead,i am delighted that the Jancar experience lived up to your expectations and we are always here to help in the future.

By Jean B on 15 July 2019 | Purchase not verified

Very helpful friendly and polite people. Would recommend them if you are needing a car.

Reply from Jancar Enterprises on 16/07/19

Many thanks for your kind words,i am delighted we lived upto your expectations and you had a pleasant experience,it is the cornerstone of our success that we give 100% every time to everyone! I look forward to welcoming you back to Jancar in the future and wish you well for the future.

By Mark D on 13 July 2019 | Purchase not verified

Very pleasant and easy car buying experience. Dan is a very straight guy with no high pressure sales or the sadly common in the trade tricks to hide faults. Car developed a fault after collecting it, but Dan was so apologetic and had me take it to my local dealer for repair at his cost ASAP. Gave a reasonable price on my trade in as well.

Reply from Jancar Enterprises on 14/07/19

Thankyou for your kind words, As I said at point of sale,I have built the Jancar brand from a firm belief that you are only as good as your after sales,and here at jancar that is the cornerstone of our success,i,as the proprietor strive to treat every single person I serve as I would want my wife and children to be treated,this is a journey we travel together,cars are impossible to predict but come what may we will resolve and insist on 100% customer satisfaction.

By Jack H on 13 July 2019 | Purchase not verified

Fantastic dealer and all round top guy! Was a pleasure to deal with. Car is as described. Dan wanted to sort a couple of bits on vehicle including mot before handing over vehicle but I made clear I was happy to sort myself! Follow up from dan has been first class making clear that I can contact him if I need any help at all! Nice to deal with a genuine guy. I Would certainly use Jancar enterprises in the future. Thanks dan!!😁

Reply from Jancar Enterprises on 14/07/19

Thank you for your kind words,it was a pleasure to meet you jack and the fact you appreciated the quality of the CLS 500 V8 as did we just made the transaction even more enjoyable for us both,as I said to you,i like all my cars to go through the rigourous 120 point multi inspection and an independent MOT before delivery as I believe peace of mind is vital to both you,my customer and me as the dealer,especially as we back it up with the Jancar no quibble warranty,but as you were as hooked on this quality German marque as me,i soon deduced that you had it all under control,that said,should you encounter any issues,make me your first port of call as we have a team of Mercedes benz trained technicians with over 100 years joint experience to resolve any problems.

By Dave S on 06 June 2019 | Purchase not verified

My mother purchased a car from Dan last week, the service she received was outstanding. No pressure sales very friendly and helpful . After sales excellent never had a problem with the car however he was happy to answer any questions my mum had after purchase. Many thanks Dan

Reply from Jancar Enterprises on 09/06/19

Many thanks for your kind words,As I said when we met,i firmly believe that as a dealer I have an obligation to see my customers have a pleasant and care free experience with us,it is vital to me that we give 100% to every customer every time,our company statement is that we believe that there is a decent and proper way to trade and pride ourselves on achieving this goal,our warranty was written by ourselves to cover any needs that may occur and we look forward to welcoming you back again very soon.

By Carley B on 05 June 2019 | Purchase not verified

Fantastic service and very helpful with any ongoing queries highly recommend

Reply from Jancar Enterprises on 13/06/19

Many thanks for your kind words,our customer service is the cornerstone of our success and we make it our priority to continue 100% service long after the initial sale,we believe it is a journey we take together and pride ourselves on all the recommendations we receive.

By nick C on 03 June 2019 | Purchase not verified

I bought a Volvo XC60 from Dan, very friendly service and he offered me a good part exchange price which in the end, I did not take as I sold the car privately. Lovely vehicle that sadly developed an immobilser fault which got progressively worse. Dan was genuinely concerened and took the vehicle back to get sorted straight away, no quibbles. He kept me updated with progress and when fixed had it delivered back to me with a fresh six month guarantee. As far as I am concerned he went way and above what other dealers might have done. I would recommend buying from him.

Reply from Jancar Enterprises on 04/06/19

Many thanks for your kind words,as I said when we first met,the company ethos has been and will always be aftersales,i believe this to be the most important part of the transaction,i believe when I sell a car to someone that it should be fully fit for purpose and a credit to its owner,no quibble,no hesitation,just good honest old fashioned customer service.

By Charles C on 29 May 2019 | Purchase not verified

Me and my wife are both very pleased with this service , we got everything we asked for and could not be happier. A very experienced and genuine company. Buying a car can be daunting but Jancar made us feel confident and comfortable. A five star service. Many thanks

Reply from Jancar Enterprises on 29/05/19

Many thanks for your kind words,our customer service is what we are all about and believe that the purchase is just the beginning of our journey together,we realised getting the car prepared and delivered on the particular day of your choice was important and we pulled out all the stops to be good to our word! it is the after sales that is equally important and we pride ourselves on giving 100% to ALL our customers ALL of the time.we look forward to welcoming you back to Jancar in the future!